Workshops
Say No Clearly and Kindly
For line managers and employees to effectively communicate and support your team. Using the power of judgement to prioritise successfully and find alternative solutions to pressing deadlines.
In this workshop, delegates will:
- Identify the work situations and relationships in which you find it most difficult to say “No” and the barriers that stop you
- Learn how to overcome these barriers and use 5 basic steps for saying “No” with confidence and ease, so that you can focus your attention to successfully achieve your outcomes
- Discover how to use the Eisenhower Matrix to prioritise tasks, enabling you to be clear on what you need to say “No” to, and when you need to say it
- Develop your communication style to say “No” with empathy and kindness. Clearly communicate the reasons for your “No” and offer realistic alternative solutions, engendering trust and cooperation in your team
- Establish ways to fully utilise available resources and delegate efficiently
- Identify the ways you will put into practice what you have learned
Testimonials:
“I loved this session with Nicola, she helped me with an issue I’ve had for years of not being able to say that little word: “No”. She showed me how to take the power away from it and how I can feel comfortable saying it. Thank you Nicola” Tony, UK
“Nicola shared such rich and valuable information. I walked away with insight on how to say no that was immediately applicable” Ryan, Minneapolis, USA
“This workshop was life changing for me… I realised how much of an impact not saying No has had on my life, and so grateful to learn how to look after myself and change it with a healthy and kind No” Anastasia, Taunton, UK
Excellent! Nicola provided an insightful workshop
Excellent! Nicola provided an insightful workshop for our professional community and is a very personable facilitator who helped create a bond between participants to enhance our network. We had great feedback from participants, who felt they had a new set of tools to apply to day to day situations. On a personal level it taught
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Excellent! Nicola provided an insightful workshop for our professional community and is a very personable facilitator who helped create a bond between participants to enhance our network. We had great feedback from participants, who felt they had a new set of tools to apply to day to day situations. On a personal level it taught me about traits in myself that I can now apply to my leadership.
Read more “Excellent! Nicola provided an insightful workshop”
Priscilla Haselhurst, Chief Executive
and Women in Flood and Coastal Erosion Committe Member, UK
I highly recommend Nicola and her work
The training and support that Nicola has provided has been of great service to many students who have attended her courses…in feedback students reported that the skills they learned enabled them to deal much more effectively with the challenges they face in their interactions with others, reducing their stress considerably. I highly recommend Nicola and
…
The training and support that Nicola has provided has been of great service to many students who have attended her courses…in feedback students reported that the skills they learned enabled them to deal much more effectively with the challenges they face in their interactions with others, reducing their stress considerably. I highly recommend Nicola and her work
Cindy Dring, Health Promotion Coordinator
National University of Ireland, Galway
An encouraging and nurturing facilitator
Nicola comes with a wealth of experience, knowledge, passion and enthusiasm… She is an encouraging and nurturing facilitator who created a safe container where all participants were open to sharing their thoughts and experiences… Nicola encourages you to look at things from different angles in order to start to change many unhelpful learned behaviours and
…
Nicola comes with a wealth of experience, knowledge, passion and enthusiasm… She is an encouraging and nurturing facilitator who created a safe container where all participants were open to sharing their thoughts and experiences… Nicola encourages you to look at things from different angles in order to start to change many unhelpful learned behaviours and thoughts. I found the session incredibly useful with hints, tips, exercises and different ways to start to incorporate real change into your life!
Shaun Meehan, London, UK
Workshop Participant
