48 hours notice must be given to reschedule a session, or the full fee applies.
If you arrive late for a session, it will still end on time.
Payment must be made prior to, or immediately after each session.
Coaching programmes and block bookings
If you have signed up for a specific coaching programme or block booking, payment must be made on the same day of booking.
If you are not satisfied after the first session and wish to cancel, this must be done within 48 hours of the first session. A full refund will be issued, minus the fee for the first session. If you wish to cancel more than 48 hours after the first session, no refund will be made.
Workshops for individuals
7 days notice must be given to cancel a workshop booking. A full refund will be issued.
If you cancel less than 7 days before the workshop, no refund will be made.
Workshops for organisations
Agreements are made case-by-case.